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They have been saying that for the past month. They keep rotating me between different "agents" they all say the tracking info would update in 24hrs. I am at risk of getting my accounts banned.
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They damaged my brand's reputation my customers were calling my business a scam. All of those orders were late, broken, cheap quality. They said they would fulfill my product for a cheaper price, I sent them over 90 orders. I was approached by their "DSERS PRO" service. I look forward to building a great relationship with DSers and wish all dropshippers on this app all the best! Show more Once I've had my first orders and they have been delivered to customers I will update this review and hopefully change to 5 Stars! The reason for 4 stars is because I have yet to see how the app performs with orders as currently I'm still in the getting started phase but going by my experience so far I look forward to an easy process. You can also source products from aliexpress directly and paste the link rather than only be able to use their list which makes this app 10x better than most. Admittedly some items you have to make your own descriptions for but with items from AliExpress that is expected.
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I personally don't think this is an issue as they show specifications and a description and give you the choice as to what part you want sent over to shopify. I have seen a few reviews about the product descriptions being difficult etc. Easy to use and notifications of price changes come through in good time.
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So far I can see why they have so many 5 star reviews! I've had few complications but nothing the help center wasn't able to tell me how to overcome. I am new to dropshipping and chose DSers due to their great reviews.
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